Downtown – Terms & Conditions

Downtown CANCELLATION POLICIES

All reservations will be fully prepaid and all modifications and cancellations must be made 72 hours prior to check in.

Reservations will be marked as no-show after 22:00h if guest has not made previous arrangements for off hours check-in. All reservations deemed No-Show are subject to the full cost of the reservation.

All Events, Private, and Group Bookings are subject to a 50% non-refundable deposit and all modifications and cancellations must be able 21 days prior to check in.

All discounted, holiday, or peak season reservations are non-refundable.

TAXES & FEES

Applicable to all reservations is the 15% HST and the 2% City Tax

There is a $50/suite cleaning fee applied once per reservation.

EARLY ARRIVALS/LATE DEPARTURES

Book an early flight? Want to sleep in? We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely until you’re ready to move on. There is an applicable fee of 50% of the preceding room night.

GENERAL RESERVATION INFORMATION

Reservations must be guaranteed by a major credit card when you book.

Blackout dates are subject to their own rules.

Check-in is after 3PM. Please check out by 11AM.

You must be at least 18 years old to book a room.

For security purposes, please provide a valid government issued photo ID at check-in.

To cover incidentals, we’ll hold $150 per day on your credit card. Know there is a smoking fee of $250 per room and $500 per suite.

The building also has the right to issue a smoking fee of $250 when smoking has occurred in hallways, parking garage, or any other common spaces.

 

Pet Policy

To protect the quality and environment for all and future guests, we do not allow pets on the property.

Sorry for any inconvenience.

 

Accessibility

All areas of Worthington Hotels are fully accessible to all guests with all needs. Worthington is committed to your comfort. All of our suites and services are accessible, both at Oceanside and Downtown. Additionally below is a list of all of our accessible amenities:

Hotel Entrance and Registrations Desk, Guest Rooms, Garden Food Bar and Garden Lounge, Spa Källa, Public Restroom

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